You've earned your client's trust.
Now Lead Them Home
Ready to become more profitable?
Learn how to help clients make decisions!
(And teach this skill to your employees, too!)
Whether it’s choosing between three wallpaper samples or approving a $20K furniture order, our clients make dozens of choices along the path to their dream space. They've hired us to help them make good decisions, and yet too often, they dismiss the expert advice they're paying for. 🫤
It doesn't just "feel bad" when clients doubt your design guidance.
When clients take forever to make design choices, you're not just losing money. You're also losing carefully nurtured client trust, wasting everyone's time, and sucking the joy out of the design journey.
You can't afford clients who second-guess every decision.
That’s where The DECIDE Method™ comes in.
Why Is Decision-Making So Hard for Clients?
It’s not always because they’re indecisive or picky—it’s because they’re scared.
Scared of making a mistake. Scared of wasting money. Scared of disappointing their spouse, friends, or neighbors.
Insecurity is a decision-killer. It’s why clients hesitate, stall, or constantly ask for someone else’s opinion.
The good news?
You can replace confusion with confidence!
Introducing: the DECIDE Method™
Make It easier for clients to make Faster, Easier, and More Confident Design Decisons!
This simple but powerful decision-making framework helps you:
- Lead clients through complex design decisions with clarity and confidence.
- Reduce hesitation and approval delays by building trust and presenting options strategically.
- Avoid costly changes and endless revisions by guiding clients to decisive, satisfying choices from the start.
When you know how to use The DECIDE Method™ you stop losing money from having your projects drag on and on, and each project becomes more enjoyable and profitable. Yay!
When your entire team knows how to use The DECIDE Method™ your whole business delivers more projects on time, on budget, and with fewer headaches! Double yay!
Why Every Design Team Needs DECIDE
Every person on your team—from junior designers to sales staff—plays a role in helping clients make quick, confident decisions.
Without a clear method for keeping momentum going by helping clients make (and stick to) decisions, even the best-laid design plans can veer off track.
One moment of uncertainty, and suddenly:
- A client who loved a tile selection is now "thinking about it." 😩
- A furniture order that was "approved" is now "under review." 😣
- Project timelines start slipping because no one knows how to get clear, confident answers. 😑
The DECIDE Method™ Transforms nervous sales people into confident, trusted client advisors.
- It's Empowering: DECIDE gives your staff the confidence and skills to guide clients. As they learn to trust themselves, clients see them as trusted advisors and become loyal, eager fans of your studio, showroom, or design brand.
- It's Profitable: Empowered, confident junior designers means less client hand-holding for the CEO and senior staff.
- Everyone Wins: The better your team gets at helping clients make great decisions, the better your results—and referrals.
Learn this skill and make every project go more smoothly, finish more quickly, and be more fun! 🎉
The DECIDE Method™ isn't guesswork—it's a skill set you can learn.
AVAILABLE AS:
- The Secret to Profitable Confidence: The DECIDE Method™
- Available as a keynote or webinar.
- Workshops and Custom Trainings: Tailored sessions to transform your team into decision-making pros.
- Coming Soon: The DECIDE Method™ book, filled with actionable strategies to master client decision-making.
IS this the training you've been looking for?
Psst, Ask me for my free guide:
"10 Mistakes Designers Make That Confuse Clients (and How to Fix Them)"
Stop unknowingly sabotaging your projects. Learn the practical shifts that make decision-making easier, faster, and smoother. Shoot me an email above and I'll make sure it goes to your inbox asap!
💛 Successes & Wins 💛
"This week, I reduced the total list of all decisions needed and only ask for three simple items. The approach worked well! I had solid decisions & was able to order materials within two days!" – Suzanne Z.
"I have started asking better questions… 'How much is this worth to you?' and 'In my experience, I think this will cost between x and x. Do you still want me to do the research?' It's helped me avoid wasting time on ideas they'll never implement." – Stephen C.
"Love having a process for guiding my clients through decisions I need them to make - it's so much easier to keep clients focused during meetings. Love the feeling of momentum!" – Barbara Q.
“Using the mini-technique "show don't tell" is a game-changer. It's such a small thing, but it helps me get on the same page with my clients so much faster." – Lorna B.
"I used to feel so anxious going into client meetings knowing we had so much to do. Now I feel so much more confident helping [my clients] make decisions. My favorite part of the process is the last step - Encourage! It's such fun to celebrate with my clients and watch them get excited about what they are choosing!" - Elizabeth L.