CLIENT ONBOARDING ISN’T JUST A CHECKLIST
It’s literally how you get clients on board with how you work.
In an interior design business, the effectiveness of our onboarding process is the difference between a project that goes smoothly and one that ends in disaster. 🔥 😬
Most small business owners can make a sale, sign the client, and move on.
For designers? The sale is just the beginning!
Signing the contract kicks off a journey of a thousand decisions that lasts months—maybe years. If we rush the setup or fail to spell out what’s coming, we're rolling the dice on the entire relationship.
Sure, we might finish the project and get paid. But we also gamble away glowing reviews, easy referrals, and repeat clients.
So, is it worth tightening your intake form, consults, and contract?
You bet it is.
Why now?
If you run an interior design business, you already have 99 other problems to solve. Is it really worth your time to revamp your intake form, consult process, and contract?
If your problems include:

→ Clients ghosting instead of signing
→ Endlessly re-explaining your process
→ Struggling with scope creep
→ Scrambling to get client approvals
→ Not getting referrals, reviews, or return clients...
Then you're onboarding clients, but failing to get them ON BOARD.
Good news: it's solvable! 💪
The fix
The solution is simple.
All you need to do is:
Set firmer boundaries and clearer expectations.
Write scope-of-work descriptions that leave zero wiggle room.
Teach your clients how to be great clients.
Set your projects up for success by onboarding clients who are excited to follow your lead.
Do that, and everything will start working smoothly.
Lead to Launch gives you the rules, systems, and confidence to make it happen.

Clients follow leaders.
Set strong boundaries, create clear systems, and establish your expertise—and clients will happily trust your process!
It's not just you.
Talented designers everywhere struggle with:
- Projects that drag on forever
- Clients second-guessing every recommendation (or letting their "cousin-who-knows-design” derail the whole thing). 😩
- Scope creep, late approvals, and after-hours texts. 😭
You're not bad at your job.
You're missing the structure that makes it feel easy to deliver your best work.
👇
Discover if this course is right for you, & claim your Early Bird bonus

“Thanks to Lead to Launch I was able to step away from my interior design firm to have my baby--and have everything run smoothly!
Now that I'm back the business practically runs itself. I'm not kidding when I say that Lead to Launch revolutionized my business!”
- Brandi Oldham, Portland
🚀 The next LEAD TO LAUNCH Cohort takes off in:
🔥 Dont Miss The Early Bird Bonus 🔥
Enroll anytime... but the sooner the better because... 👇 👇 👇
As soon as you place your $750 deposit you'll get access to a bonus 30-minute coaching session every month leading up to the course! 🙌
Why Lead to Launch? 🚀
Lead to Launch is a collaborative bootcamp built for ambitious interior designers.
❌ It is NOT a template library, a self-guided course, or a generic list of “best practices.”
It’s a live, roll-up-your-sleeves business bootcamp taught by a long-time residential interior design business owner with nearly two decades of in-the-trenches experience.
My firm moved thousands of clients through a water-tight process, brought in nearly half a million a year in design fees, and earned hundreds of five-star reviews. 🤩
Was it because we were the most talented? The most creative? The most groundbreaking?
Nope.
It was our rock-solid onboarding.
From the moment someone hit our website to the second they signed our agreement, they could feel our confidence—and trusted we could get them where they wanted to go.
Have confidence in your process...
...and clients will have confidence in you!
Course Details
This fast-paced bootcamp gives you the onboarding tools and key documents you need to onboard great, low-maintenance clients in 6 short weeks!
What’s Included?
- ✅ 18 Live Teaching Sessions MWF – High-impact topics, daily homework, live feedback
- ✅ Weekly Office Hours T/Th – No question is off-limits
- ✅ Real Feedback from Me – Yep, I personally review your work. You’re not doing this alone.
- ✅ VIP Implementation – 3 Private Coaching Calls for post-course accountability
How long is it?
6 weeks, 18 live sessions MWF, Office Hours T/Th
Max Group Size?
6 designers per cohort
What's it cost?
- Total Tuition:
$4500$3500* - Deposit: $750
- Total Tuition:
Next Class: Mar 2, 2026*
*Spring Tuition Special. If you can't make it for the spring session, see the course calendar below for future dates.
WHO IS THIS FOR?
Lead to Launch is for professional interior design business owners (2+ years running their firm) who:
- Have a solid portfolio but can’t seem to build real momentum.
- Work early, work late… yet still aren’t as profitable as they should be.
- Want higher-value clients who trust their expertise instead of debating every decision.
- Love deadlines, crave systems, and know they can succeed—all they need is the dang recipe!
What results can you expect?
By the end of Lead to Launch you’ll have created all the key documents and sales tools you need to onboard great clients:
A Contact Form that builds trust
- Pricing Signals that attract committed, ready-to-work-with-you clients.
A Consult Process that positions you as a leader
- Clear, easy-to-buy Service Descriptions
FAQ Answers + Essential What-To-Expect docs
A Design Agreement that clients easily understand and are eager to sign
If those are the pieces you’ve been missing, this is the interior design business bootcamp for you.
Student Testimonials
💛 “This course delivered more than I ever expected. I have an incredibly clear direction for my design business plus the systems to make it all work. The homework alone was transformative. The vulnerability and realness shared in this program are a breath of fresh air—it’s exactly what we need more of in this [the interior design] industry.”
-Tricia A., Washington
💛 "This course filled huge gaps in my [interior design] business education and gave me the marketing and operational tools I needed—something my formal training never fully covered." -
- Jamie S., Portland
💛 "This program saved me from trial-and-error frustration and gave me actionable tools to see daily progress in my processes, mindset, and overall confidence.”
- Calisha S., West Virginia
Your business, but better.
When your onboarding is strong, two big things happen:
You step up as a leader.
You stop repeating yourself, stop chasing approvals, and start running projects with confidence.
Your clients step up as partners.
They follow your process, make decisions faster, and pay without drama.
💛 “I landed my first 5-figure design fee and the client didn’t even flinch at the cost!” - Sue K., Tennessee
FAQs (Frequently Asked Questions)
6 weeks.
18 lessons.
Personalized Feedback.
3 Private Coaching Sessions.
One totally transformed business.
Regular Tuition: $4500
Spring Quarter Special: $3500
⏰ Class Starts: Mar 2, 2026
It's time for Lead to Launch! 🚀
Your clients WANT you to take charge.
They hired a pro because they don't know how to do this themselves.
Join Lead To Launch and develop a reliable, professional onboarding process, and launch projects that end with a champagne toast 🍾 🥂 ...not a fizzle.
I can't wait to have you in class... It's gonna change everything! 💛
🚀 LEAD TO LAUNCH Countdown:
2025-2026 Interior Design Business Course Calendar




